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Cookie policy

Introduction and concept of cookies.

In compliance with the provisions of the second paragraph of Article 22 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, this document from neobookings, hereinafter THE COMPANY, aims to inform you about what cookies are, their function, usefulness, and necessity, so that you can freely decide whether to accept them or not. Nevertheless, you are explicitly informed that there may be cookies necessary for communication between your device and the network, as well as for providing the services expressly requested by you, both of which are exempt from the obligations set out in that article.

A cookie is simply a file with an anonymous code that is downloaded to your computer when accessing certain web pages. These small files allow a website, among other things, to passively store, record, and retrieve information about a user's or their device's browsing habits on the website. This information can reveal the location of access, connection time, type of device used (desktop or mobile), operating system, browser, most visited pages, and number of clicks, among other behavioral data.

You can disable cookies in your browser and delete them at any time. However, please note that while the website is accessible without cookies being enabled, disabling them may prevent it from functioning correctly. To learn more about cookies, visit the following URL: http://www.aboutcookies.org/.

Types of cookies.

Cookies are classified into the following categories according to their functions:

Strictly necessary or technical cookies: These allow the user to navigate a website, platform, or application and use its various features or services.

Personalization cookies: These allow the user to configure certain general characteristics when accessing the service (language, type of browser, etc.).

Analytics cookies: These allow their owner to track and analyze the behavior of users of websites to which they are linked. They are used to analyze activity on the sites or applications accessed by the user and to create browsing profiles that can be used to improve these services.

Advertising cookies: Used to manage advertising spaces that the website or application owner has included.

Behavioral advertising cookies: These manage advertising spaces in the most efficient way possible using user behavior data stored in cookies.

Use of cookies on this website.

We inform you explicitly, precisely, and unequivocally that the information obtained through cookies installed on your device—except those used for navigation customization and technical purposes—will not be used by us, as we do not use any analytics or advertising cookies. The recipients of the information obtained through cookies installed on your device will be the following entities:

neobookings

Google

The intended purposes are indicated in the table below:

Name First-party or third-party Duration Purpose
cookie_alerta First-party current session duration Display cookie notice once per session
popup_faldon First-party current session duration Display promotional popup once per session (only when promotional popups are active)
_utma Google Analytics 2 years Used to distinguish between users and sessions.
_utmb Google Analytics 10 minutes from creation or modification Used to determine new sessions or visits.
_utmc Google Analytics End of session Used with the urchin.js library to determine whether the user is in a new session or visit.
_utmz Google Analytics 6 months Stores the traffic source or campaign that explains how the user arrived at the website.
_utmt Google Analytics End of session Used to define the type of request made by the user. Helps create usage statistics.
DoubleClick Adwords End of session Target content to make it more relevant to users.
Name Information processed Purpose
Strictly necessary User session, registration details, bookings Manage user login and session maintenance, browsing customization, load balancing
Google Analytics Visited websites, frequency, number and repetition of visits, browsing time, searches made, links clicked, browser used, service provider, location linked to IP address Measure and analyze user navigation, track and analyze user behavior, create anonymous browsing profiles, implement improvements based on usage data
Google Adwords IP address, searches made, links and ads clicked Display the most relevant products to the user, target the right audience, measure results, apply flexible budgets, and identify new markets

Revocation of consent

for the use of cookies and browser settings. As previously informed, once cookies are installed, you can revoke your consent and delete them at any time. You can do so by adjusting the content and privacy settings of the browser you are using during web browsing.

Below are links to the main browsers and devices, providing information on how to manage cookies in your browser.

Internet Explorer™: Version 6

http://support.microsoft.com/kb/283185/es

Versions 7 and 8

http://windows.microsoft.com/es-ES/windows-vista/Block-or-allow-cookies

Version 9

http://windows.microsoft.com/es-ES/windows7/How-to-manage-cookies-in-Internet-Explorer-9

Microsoft Edge

https://support.microsoft.com/es-es/microsoft-edge/eliminar-las-cookies-en-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Safari™:

http://support.apple.com/kb/PH5042?viewlocale=es_ES

http://support.apple.com/kb/HT1677?viewlocale=es_ES

Google™:

https://support.google.com/chrome/answer/95647?hl=es&hlrm=en

Firefox™:

http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies

Opera™:

http://help.opera.com/Windows/11.50/es-ES/cookies.html

Android:

http://support.google.com/android/?hl=es

Cookie Policy Updates and Contact

This Cookie Policy may change depending on the cookies in use. We recommend reviewing this policy every time you access our website to stay properly informed about how and why we use cookies and to be aware of any changes in the type of data collected. If you have any questions about our Cookie Policy or wish to revoke previously granted consent, you may contact THE COMPANY at the following email address: web@neobookings.com, indicating “Cookie Policy” in the subject line.

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